| SELLmatix Features for Restaurants and Bars |
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| General Features |
SELLmatix Point of Sale is designed for use in restaurants, bars, clubs as well as take away/delivery operations.
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It is used all around the world and languages supported include English, Spanish, Thai, Indonesian and Norwegian with more languages being added all the time.
The sun never sets on SELLmatix Point of Sale operations. At every minute of every day is being used to process sales
somewhere in the world in more than 22 countries.
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The system supports full multi-user operation with the same software used in small single terminal operations, right up
to multi location systems with up to 64 Point of Sale Terminals/Pocket PC terminals used on each site.
And of course, everything in between. When you use SELLmatix POS, you never have to worry about whether the system can grow with your needs.
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Three different modes of operation are supported:-
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Up to 9 different Kitchen and Bar printers can be used so that orders are printed at exactly the right place to minimise unnecessary staff movement
and speed preparation and throughput. If a printer fails, output to that device can be redirected to another printer in a single step, rather than changing the details for each items that would normally be printed on that device. |
In restaurants and bars which carry minimal stock that can be replenished quickly, low stock warnings can be generated while trading and before customer
accounts have been paid, so that stock doesn't run out.
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In nightclubs and bars where clients move around rather than stay at a fixed table or location, copies of the customer
account can be printed with each order, including a barcode with the client identifier, and the barcode can be scanned to when
additional purchases are added to the order.
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An number of frequently used modifiers such is "Rare/Medium/Well Done" can be set up so they can be specified with a single touch.
Standard modifiers can have prices attached, for example "Extra Guacamole" or they can be specified without prices such as "No Onion".
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Free Form modifiers can be used to enter any special request can be accommodated. Any number of modifiers can be added to an item.
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Special comments can be added to an order such as "VIP on Table" to ensure staff know that a certain table requires particular attention.
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| Point of Sale Features |
Fast and easy operation with reduced operator input. Operations that require several operator actions in other systems can
be performed with a single input in SELLmatix. Since each operator input is an opportunity for user error, less required input
results in faster operation with reduced error.
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Designed for Touch Screen where more useful information can be displayed than on a keyboard, navigation through the system is easy.
An unlimited number of screens can be created, and buttons color coded showing images for easy identification.
Button functions are not restricted as on other systems, and any button can perform any function.
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Can be used with any POS or computer keyboard if required, and keys customised to perform any function the same way as touch buttons.
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Can be used with a mouse where the cost of a touch screen cannot be justified.
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Simple data entry sequence mimics a Cash Register so that sales clerks understand how to use the system in only a few minutes.
The design of the system builds on your staff's knowledge of Cash Registers and requires no computer knowledge or experience.
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Operators can work on 4 different orders at the same time. If one customer is taking their time choosing what they want,
but another customer wants to order something quickly, the operator can simply switch to another "Sale Tab" to enter the
quick order, and then resume where they left off with the original order. Other systems force you to finish entering the first order, or have complicated difficult commands to park the first order. Single touch order switching dramatically increases the throughput of orders in SELLmatix. |
You can print customer accounts while in the middle of entering another order. At any time, you just enter the table number and then hit the "Print Account" button,
and the account for that table will be printed. After printing the account, the operator continues entering the new order with no additional steps necessary. This means that customers are not delayed when they want their account, and it allow you to turn tables more quickly, increasing turnover and profit. |
You can print separate accounts for each guest at a "table". All you do is specify a guest number when items are ordered, then when you just hit the
"Print Separate Accounts" button. Shared items such as bottles of wine, are automatically split evenly between the guests.
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SELLmatix uses standard personal computers that run Windows 2000, XP or Vista. The lowest cost PC's currently available are more than enough for
running the system, and that means low cost, easy repair from normal computer technicians using low cost replacement parts. No need for special
high cost proprietary devices.
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Uses industry standard POS equipment including barcode scanners, printers, cash drawers, pole displays and electronic scales.
Low cost components that can be added or upgraded when needed, without spending large amounts of money at one time.
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Both POS printers and normal page printers can be used, even at the same time. For example, you may normally print receipts on a POS
receipt printer, but can also use a page printer such as a laser or inkjet if required, or even switch between the two when a customer specifically asks for a full invoice.
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Highly secure. The system can be locked so that users are unable to access the computer to perform other functions.
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Clerk login requirements can be set to suit a wide range of situations.
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Clerk permissions can be set on a user by user basis. If the clerk does not have permission to perform a particular function, they
can call a supervisor who logs in and performs the function. Clerk permissions can be specified to allow or deny rights to:-
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Detailed logging of all operator actions is retained in the audit trail so that suspect activity can be identified.
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When setting up a system, new products can be added "On The Fly" as they are sold. The POS logs the details, sends the
new product to SELLmatix Control, which automatically sends the new product to all POS terminals.
If the same product is sold on another POS terminal 5 minutes later, it is found and processed as normal. This dramatically reduces the amount of time required to get the system up and running, and eliminates the cost and time required for data entry in many cases. |
When setting up a system, products can be imported for other systems and data files. Often however, when importing
products from some other file, prices will be out of date, or from another shop that uses different pricing. With SELLmatix you can configure the system to "Update Price Changes". That means that when the price is changed on the POS, the new price is automatically updated on the master files and used in future. This feature should not be used in a system that is running normally, but can dramatically reduce the time required to set up a system and have it running properly. |
Operator error warnings can be configured to be loud and persistent until cleared, like a cash register, so that they can't inadvertently be ignored
or missed by the operator. This is particularly important in a supermarket environment where the operator may be using a bench mounted
barcode scanner and packing merchandise without looking at the POS display.
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Calculation options are entirely configurable. This can be useful when:-
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SELLmatix can be configured to recognise data from barcode scanners not for product codes, but also for:-
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Electronic Scales are supported which are attached to the SELLmatix POS terminal. This is used where a customer selects merchandise
themselves and places it in a bag. This is often used for fruit and vegetables. The customer presents the bag at the POS, it is placed on the scale,
and the operator presses the "Bananas" button on the POS. SELLmatix requests the weight from the electronic scale,
and then calculates the correct price for the weight that has been purchased.
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Up to 4 sales can be processed at the same time. For example, you can park one sale temporarily if that customer is delayed for some reason, and
process another order, using a single touch. When the original customer is ready to continue, you can resume their transaction once again, with a single touch.
Some other systems allow you to park a sale, but they have complicated entry sequences.
SELLmatix with 4 current sales which can each be activated with a single touch greatly increase throughput and processing speed.
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SELLmatix is extremely robust and reliable:-
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| PocketPos Order Terminal Features |
SELLmatix PocketPos runs on Pocket Pc's running Windows Mobile 2003 or later.
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Orders taken on the Pocket PC are sent to SELLmatix Control by Wireless network connection, and orders are automatically printed on kitchen and bar printers, saving staff from the need to manually take orders to the correct preparation area.
This saves time, so that the same number of customers can be served more quickly by fewer waiters.
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Orders taken on PocketPos are automatically charged to the customer's account. No more lost pieces of paper, or items served but not billed.
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PocketPos is zero maintenance. You never need to configure the interface, add items to menus, move them around, or reconfigure the PocketPos terminal
when items are sold out. Change the information once in SELLmatix Control, and Control automatically configures the PocketPos terminal.
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No confusing icons. The display on a Pocket PC is too small to display meaningful icons that are easy to understand.
PocketPos uses Menus where many more items can be displayed easily and logically where they are easy to find.
Items can usually be sold with only 2 "taps" of the stylus.
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PocketPos features very robust networking designed for situations where waiters move in and out of radio range.
The full database is stored on the PocketPc, and sales can be entered even when the PocketPC is out of radio range.
As soon as the PocketPC moves back in radio range, it reconnects automatically and sends the orders back to Control. Other PocketPC solutions that use high level languages that make it easy for programmers, have problems when the connection is broken. Some can even require a reset when a connection is broken. SELLmatix PocketPos, written in the low level "C" programming language is lean, fast, bulletproof and reliable. Waiters can take orders 500 meters away on the beach, and by the time they get back to the bar, the orders will have been printed, prepared and ready to be served. |
There are 3 ways you can increase profits in your restaurant or bar:-
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| Control and Administration Features |
Connection Manager administers up to 64 POS terminals concurrently, sending masterfile updates, retrieving transactions and audit logs
using standard TCP/IP networking.
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Connection Manager can also provide an uplink to higher level remote Controllers connected by the internet.
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Connections can be encrypted using the CAST5 algorithm, different keys for each terminal, which provides high level communications security.
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Order Manager acts as a repository for open orders in a restaurant so the order can be added to or accessed from any POS terminal.
Up to 32,000 open orders can be processed concurrently.
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In a restaurant environment, up to 9 kitchen printers can be used, and orders are automatically printed at the correct location in the establishment.
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Masterfiles such as products and customers can be imported from almost any application. This dramatically reduces setup time in many cases.
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Where periodic updates are required, for example price changes, new product lines etc. and this data is supplied by an outside source
such as a supplier or warehouse, you are able to create custom import templates to read the raw data in the format supplied automatically.
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All data, including transactions can be exported to spreadsheets such as Excel or OpenOffice so it can be used by other applications as required.
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Where data is to be exported regularly, you can create Export Templates so that the export data is formatted in the way that you want. This makes it
easy to integrate SELLmatix with other custom applications and databases.
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Multiple configurations can be run, stored in different directories. This allows you to copy your data, and test various features without affecting your real data.
It also allows dealers and support personnel to have multiple client configurations stored on their system and switch between them as required.
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Safe backup and restore functions built in.
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Files maintained in SELLmatix Control are automatically updated on the POS terminals by Connection Manager. Make changes once in control, and they are replicated
seamlessly on all POS terminals.
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Powerful record selection features allow you to find records, even on the largest databases. For example, you can:-
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Products can have an unlimited number of product aliases. For example, some products have special gift packages during holiday seasons and those gift packages use a different barcode. For example, a bottle of whiskey may be packaged with a crystal glass. However, you want your sales figures to refer to the normal barcode for sales history purposes. So SELLmatix allows you to use Alias products.
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Five different selling prices are used. This allows:-
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Product tax rates can be set by department. That means that when tax rates change, you only need to change the tax percentage in the department file, not for every product in that department.
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When items sold need to be prepared, such as in a restaurant or bar, orders can be printed at one or more of 9 different locations. Should one of the order printers fail, you can redirect output for that printer to any of the other order printers, without the need to change the details in the product record.
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Stock tracking can be enabled either on a per product basis, or on a department basis. This allows you to introduce stock control gradually, one department at a time.
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Ingredient tracking can be tracked. That means that for dishes prepared in a restaurant, you can specify the ingredients and quantities used in each dish. This allows you to track wastage and ingredient theft.
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Shelf and product labelling, including barcodes, prices and descriptions can be printed. This is very important, because it means that instead of attaching a price label to each
product, you print a shelf label which is displayed with the merchandise. As a result:-
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You can create an unlimited range of shelf label and formats to help promote items on display and attract attention to the merchandise.
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You can have up to 999 different departments. Departments are product groupings with common characteristics.
Usually you would group things in a department if they had the same tax rate, profit margin etc. In a restaurant, you would probably group starters and main courses in different departments. This allows you to see at a glance how different parts of your business are performing.
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For each department, 5 different discount percentages can be set up.
When a customer belongs to Discount Group 3 for example, they automatically receive the percent discount shown in Discount Group 3,
for the department to which the items they purchase belong to.
when they buy an item they are automatically given the discount |
Department records can set default values for the items that belong in that department. This means you can make one change to the department record instead of making changes to every product in that department
and saves a huge amount of time when making changes.
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Any number of customer accounts can be set up. Accounts can be configured as:-
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Special Invoicing options can be configured for particular customers that saves time at the Point of Sale.
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Customer Order Numbers can be entered when sales are processed which appear on the customer statements and invoices.
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Additional Custom Fields can be included in Customer Records which can be exported with transactions, and this can be used when integrating with other systems to ensure postings in the other systems are made correctly.
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Customer Accounts can be set up to process known or approved stock usage other than sales. Many retailers take merchandise for their own consumption or allow staff to take some merchandise for staff consumption. However, many other POS systems have no provision to record such stock usage, and they have no idea of the amounts actually consumed. As a result, the stock figures become wildly inaccurate, and when a stocktake is done, there are wide discrepancies which cannot be accounted for. With SELLmatix, you can set up "Customer" accounts for the Owner, Staff usage, breakage etc. and when this type of usage occurs, it is "Sold" to that customer account. This allows you to track the total amount used in this way, and keeps stock figures accurate. |
Any number of Adjustments can be set up to record financial transactions which are not actual sales. There are six different
types of Adjustment available including:-
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Additional Custom Fields can be included in Adjustment Records which can be exported with transactions, and this can be used when integrating with other systems to ensure postings in the other systems are made correctly.
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Any number of tax rates can be set up, and when tax rates change, it is only necessary to change the tax rate in the tax rate file instead of changing each product record.
It is also possible to specify tax rates on a per product basis where this is necessary.
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Prices for items can either be inclusive of tax, or excluding tax which is added at the Point of Sale.
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Additional Custom information can be included in Tax Records which can be exported with transactions, and this can be used when integrating with other systems to ensure postings in the other systems are made correctly.
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Any number of Finalisation Types can be set up. Finalisations are ways in which a transaction can be "Finalised" or "Completed", and usually this will be by some type of Payment.
However payments are not always used to "Finalise" a transaction. For example, the sale total may be posted to a customer account, and the payment be made later.
Or, in the case of owner/staff use, no payment is made, but the transaction is "Finalised" through an accounting entry. The same thing might occur with complimentary merchandise.
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It is possible to run up to 9 operating "Divisions" plus a Total "Division". Each Finalisation method belongs to a "Division", so you can separate out
transactions which are not sales, such as owner/staff use, breakage, comp. etc. so that these are posted to a different "Division". Each Division has a separate Document/Receipt number sequence, so that non-sale transactions are not mixed in with normal sales transactions. Separate Audit Trails are used for each "Division", however stock postings for all divisions are posted to the inventory. |
Additional Custom information can be included in Finalisation Records which can be exported with transactions, and this can be used when integrating with other systems to ensure postings in the other systems are made correctly.
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For each Finalisation method, you can specify whether the amount tendered needs to be entered. If the amount tendered is entered, POS will show the amount of change that needs to be given. This reduces the chance of operator error.
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For each Finalisation method, you can specify whether the cash drawer will be opened. The cash drawer should only be opened when necessary to reduce the chance of fraud, and for finalisations like credit card transactions, you can prevent the cash drawer from opening.
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For each Finalisation method, you can specify whether Cents rounding should take place. For example, if cents rounding is
required for cash payments, it may not be required for payments by cheque, credit card etc.
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You can specify the number of receipts to be automatically printed for each Finalisation type. The system can automatically print anywhere from 0 up to 9 receipts.
For example, for Cash Payments you might print one receipt, but for charges to a customer account, you might print one for the customer, and have them sign another copy which is placed in the cash drawer for verification.
The operator can manually print additional receipts if needed.
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For each finalisation, you can specify whether the receipts will be printed on the receipt printer or an invoice page printer.
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Reports can be viewed on the display as well as printed.
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You can customise the layout and information displayed on all reports.
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With Remote control, you can view or print information about what is happening in the shop/restaurant from home, head office or your hotel room. Anywhere there is an internet connection.
You can even look at the current takings, run remote X-Reads so you can see what is in the 'till and how many table orders are in process, live, in real time.
And your data is secure with CAST5 encryption.
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You can print shelf labels to be used where the merchandise is displayed, eliminating the need to price each item. And you can customise the label format, and use different designs for different types of shelf labels. The labels can include color graphics, images logos. Whatever you want.
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You can print product labels to be attached to product that don't have barcodes pre-printed on the packaging. The labels can include color graphics, images logos. Whatever you want.
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| Security Features |
Comprehensive audit trail is maintained for every significant event that occurs on the system. Each time that:-
For each audit trail event, up to 54 separate pieces of information stored which can be examined at a later time if you have reason to investigate what is happening. No system offers more sophisticated tools for detecting and identifying improper staff use of a Point of Sale system. |
Detailed transaction register shows the details you want to see about sales that have been processed. You can customise this report, like others and select the ranges for data to be shown.
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